In this Zeitgeist of fake news and deepening divides, connecting is touted by most communicators as the passageway to engage and impact others genuinely. As an aspiration, the merits of human connections are unrivaled. They transcend borders and cultures and are so reve…
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Cognitive Biases in Communication: To Stay, Slay or Silence
This formidable process enables you to make 35,000 decisions every day, but will contend you with several challenges. These range from too much information to not enough meaning, the need to act fast or a struggle to decide what to remember. To overcome these, you will …
Exiting the House of Mirrors
When dealing with measurements, communicators often find themselves in a house of mirrors — a maze with multiple exiguous aisles and wall-to-wall mirrors meant to be deceiving. To get out, you have to look for built-in spaces that don’t reflect anything. If you’…
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Quantum crédibilité Podcast on Cognitive Biases with special guest: Catherine Fisette, MA, ABC
Welcome to the world of cognitive biases, all 200 of them. They are pervasive across fields, spanning from finance and education to human resources, IT and even the military. As innocuous as they may seem, if left unchecked, they have the potential to derail decision-ma…
Quantum crédibilité Podcast on “Timing” with special guest: Catherine Fisette, MA, ABC
What if you could deepen the impact of your communications by strategically scheduling activities on days and times of the week when your audience is most receptive and likely to engage positively?